News for 'complaint redressal'

Govt issues 202 notices to e-com players for violating norm

Govt issues 202 notices to e-com players for violating norm

Rediff.com26 Oct 2021

The Union government on Tuesday said it has issued 202 notices to e-commerce players for incorrect declaration of 'country of origin' on products on their platforms in the last one year. The maximum number of such violations were found with respect to electronic appliances, followed by clothing and home products. Out of 217 notices, 202 notices were issued for violations relating to 'country of origin' norm.

Punjab Police books Kumar Vishwas for remarks on Kejriwal

Punjab Police books Kumar Vishwas for remarks on Kejriwal

Rediff.com20 Apr 2022

Vishwas, who was a founding member of the AAP had alleged that Kejriwal had connections with separatists in Punjab, and those having sympathy with separatists used to come to his house for meetings during the last assembly polls.

New JNU rules levy Rs 20,000 penalty on students for dharna, Rs 30,000 for violence

New JNU rules levy Rs 20,000 penalty on students for dharna, Rs 30,000 for violence

Rediff.com2 Mar 2023

Students can be imposed a penalty of Rs 20,000 for holding dharnas and face admission cancellation or a fine of up to Rs 30,000 for resorting to violence at Jawaharlal Nehru University, its latest rules stipulate.

50% Indians hide online activity from parents

50% Indians hide online activity from parents

Rediff.com28 Oct 2020

Almost 50% of young Internet users did not have any parental oversight over their online behaviour.

Affected by Karvy crisis? Read this

Affected by Karvy crisis? Read this

Rediff.com6 Dec 2019

In case of any grievance, file a complaint with Sebi on its SCORES (Sebi Complaints Redress System) web site, suggests Sanjay Kumar Singh.

Imposed 30-day ban on flyer who urinated: Air India; DGCA seeks report

Imposed 30-day ban on flyer who urinated: Air India; DGCA seeks report

Rediff.com4 Jan 2023

The airline said it has filed a police complaint about the incident, but did not specify when the 30-day ban came into effect.

Kejriwal's helpdesk shut, Delhiites left with receipts in hand

Kejriwal's helpdesk shut, Delhiites left with receipts in hand

Rediff.com23 Feb 2014

Slum-dwellers Shabhanam and Azharuddin are clueless about the status of the complaint regarding their missing daughter which they had lodged with Arvind Kejriwal's public grievance redressal system as its helpdesk has remained "unmanned" ever since the Aam Aadmi Party government quit office in Delhi.

Twitter in 'final stages' of appointing resident grievance officer

Twitter in 'final stages' of appointing resident grievance officer

Rediff.com3 Jul 2021

The micro-blogging site has also said it may fall within the definition of a "significant social media intermediary" under the Information Technology (Intermediary Guidelines and Digital Ethics Code) Rules, 2021.

Ban on single-use plastic kicks in from July 1

Ban on single-use plastic kicks in from July 1

Rediff.com30 Jun 2022

Violation of the ban will invite punitive action, including a fine or a jail term or both, detailed under Section 15 of the Environment Protection Act (EPA) and under bylaws of respective municipal corporations, they said. For effective enforcement of the ban, national and state-level control rooms have been set up and special enforcement teams formed to check illegal manufacture, import, stocking, distribution, sale and use of banned SUP items, officials in the ministry said.

DCW seeks CCTV on flights, tougher steps against drunk fliers

DCW seeks CCTV on flights, tougher steps against drunk fliers

Rediff.com15 Mar 2023

Prevent highly intoxicated travellers from boarding the aircraft, limit alcohol intake, instal CCTV cameras and sensitise staff about sexual harassment -- are part of the detailed guidelines given by the Delhi Commission for Women to the aviation regulator amid rising incidents of unruly passengers on flights.

Planning For Digital Loan? Read This

Planning For Digital Loan? Read This

Rediff.com18 Oct 2022

Borrowers should be careful if the app promises too-quick disbursal, and doesn't provide adequate information on the terms of the loan, such as interest rate, repayment schedule, etc.

RBI's Sachet can help curb ponzi schemes

RBI's Sachet can help curb ponzi schemes

Rediff.com16 Aug 2016

As all regulators are part of it, individuals don't need to worry about approaching the right authority

Plea in HC seeks directions to Twitter to comply with IT rules

Plea in HC seeks directions to Twitter to comply with IT rules

Rediff.com28 May 2021

The plea, by a lawyer, stated that the Information Technology Rules came into effect from February 25 and the Centre had given three months to every social media intermediary, including Twitter, to comply with them.

No material to show larger conspiracy in 2002 Guj riots, SIT tells SC

No material to show larger conspiracy in 2002 Guj riots, SIT tells SC

Rediff.com1 Dec 2021

There was no material to substantiate claims of any larger conspiracy in the 2002 Gujarat riots and the idea behind alleging that the violence was state-sponsored is to keep the 'pot boiling' which showed 'sinister signs,' the special investigation team told the Supreme Court on Wednesday.

Delhi puts 3 IAS officers in charge of ensuring oxygen supply

Delhi puts 3 IAS officers in charge of ensuring oxygen supply

Rediff.com22 Apr 2021

As Delhi hospitals faced a severe oxygen crisis for the third consecutive day, the DDMA roped in three senior bureaucrats on Thursday to ensure a smooth movement of tankers and facilitate oxygen supply to the needy establishments, and directed the police to provide the security logistics from the manufacturers' sites to various health facilities in the city.

New bill moots up to Rs 250 cr fine for violating data protection norms

New bill moots up to Rs 250 cr fine for violating data protection norms

Rediff.com3 Aug 2023

The government on Thursday tabled the Digital Personal Data Protection Bill 2023 in the Lok Sabha with an aim to protect the privacy of Indian citizens, while proposing a penalty of up to Rs 250 crore on entities for misusing or failing to protect digital data of individuals.

GACs to have wider scope, will hear all types of grievance appeals

GACs to have wider scope, will hear all types of grievance appeals

Rediff.com9 Jan 2023

MeitY had stated there was a need to set up GACs as grievance officers hired by the platforms often did not address issues satisfactorily.

Uber announces new measures for better experience

Uber announces new measures for better experience

Rediff.com19 May 2022

Uber on Thursday said it is now showing trip destination to drivers before they decide to accept a ride to enable them to make informed choices as the ride-hailing app announced a host of new measures promising to improve platform experience for drivers as well as riders. Upfront destination feature is already live across 20 cities and will be expanded to all others, Uber said in a statement. The move assumes significance as the government recently warned cab aggregators, including Ola and Uber, of strict action unless they improve their systems and redress mounting consumer complaints.

Ban on single-use plastic items kicks in

Ban on single-use plastic items kicks in

Rediff.com1 Jul 2022

The ban on certain single-use plastic (SUP) items kicks in from Friday, with state governments initiating an enforcement campaign to identify and close down units engaging in production, distribution, stocking and sale of such items, officials said. Though several manufacturers have said they are not prepared to implement the ban due to a lack of alternatives, Union Environment Minister Bhupender Yadav had on Tuesday said the government had given enough time to the industry and the general public to prepare for the ban on SUP items and it hopes for everyone's cooperation in implementing it from July 1. Violation of the ban will invite punitive action, including a fine or a jail term or both, detailed under Section 15 of the Environment Protection Act (EPA) and under bylaws of respective municipal corporations, officials in the Union environment ministry said.

From #MeToo to #SHeToo

From #MeToo to #SHeToo

Rediff.com27 Nov 2017

Heard of India's sexual harassment complaint box?

Govt not to seek disclosure of flash sales from e-tailers

Govt not to seek disclosure of flash sales from e-tailers

Rediff.com22 Jun 2021

The Centre on Tuesday said it will not seek disclosure of flash sales from e-commerce players to regulate the fraudulent sale of goods and services but will take appropriate action as per the law on consumer complaints. Discount sales that benefit maximum to consumers will continue, but not fraudulent flash sales on the e-commerce platforms, the government said, adding that the e-tailers need not be "anxious" about the draft rules. Ban on fraudulent flash sales, mis-selling and appointment of chief compliance officer/grievance redressal officer -- are among key amendments proposed to the Consumer Protection (e-commerce) Rules, 2020, on which the government has sought public comments by July 6.

Rajnath, Sitharaman, Gadkari and Maneka on govt's #MeToo panel

Rajnath, Sitharaman, Gadkari and Maneka on govt's #MeToo panel

Rediff.com24 Oct 2018

The Group of Ministers will examine the existing legal and institutional frameworks for dealing with matters of sexual harassment of women at workplace and recommend action required for effective implementation of the existing provisions, as well as for strengthening the existing legal and institutional frameworks for addressing issues related to sexual harassment at workplace, the statement said.

Govt says Twitter defaming India, Delhi police rejects remarks

Govt says Twitter defaming India, Delhi police rejects remarks

Rediff.com27 May 2021

The Delhi Police on Thursday said the statements by Twitter on the ongoing enquiry in the 'toolkit' case was mendacious and designed to impede the lawful enquiry.

If you keep speaking, you will be in more trouble: BJP warns Rahul

If you keep speaking, you will be in more trouble: BJP warns Rahul

Rediff.com23 Mar 2023

The Bharatiya Janata Party claimed that Congress leader Rahul Gandhi is also "failing legally" after a Gujarat court verdict on Thursday held him guilty in a 2019 criminal defamation case.

Passenger sues Air India for personal data breach: What happens now?

Passenger sues Air India for personal data breach: What happens now?

Rediff.com14 Jul 2021

Recently, an Air India flyer sent a legal notice to the airline seeking damages of Rs 30 lakh for the breach of personal data of 4.5 million passengers, including her husband and herself. Air India had informed the complainant of the data leak a month earlier, after it emerged that its passenger service system provider fell prey to a cyberattack in February. However, in the absence of a data protection law, India lacks a mechanism for compensation or grievance redress of consumers in such cases, say experts. Advocate Virag Gupta, a New Delhi-based cyber law expert, explains that a legal notice is a good beginning in the Air India case, but it raises many questions. These include whether sensitive personal information has been leaked and whether the airline is responsible or not, given that a passenger service system provider was also involved.

Consumer protection agency sends notice to Ola, Uber

Consumer protection agency sends notice to Ola, Uber

Rediff.com21 May 2022

CCPA said the primary issues raised in the notices included 'deficiency in service'. This includes lack of proper response from customer support, driver refusing to take payment by online mode and insisting for cash only.

If you invoke US law, then be aware of Indian laws too: Prasad on Twitter row

If you invoke US law, then be aware of Indian laws too: Prasad on Twitter row

Rediff.com30 Jun 2021

He said social media companies are free to do business in India but they have to be accountable to the Indian Constitution and laws.

Bombay HC asks all cab firms to apply for licences by March 16

Bombay HC asks all cab firms to apply for licences by March 16

Rediff.com7 Mar 2022

The HC, though, refrained from prohibiting such cabs from plying in the meanwhile saying it was aware such a move would adversely affect commuters.

Emails show Air India top brass aware of 'peeing' incident

Emails show Air India top brass aware of 'peeing' incident

Rediff.com21 Jan 2023

According to e-mails accessed by ANI, the Air India cabin crew supervisor had reportedly sent out emails on November 27 at around 1 pm to the head of the Inflight Service Department (IFSD), base operations in India, Lead HR head of IFSD, and head of the northern region of IFSD and of complaints (customer care), informing them about the incident.

New IT rules to put legal obligations on social media platforms: Govt

New IT rules to put legal obligations on social media platforms: Govt

Rediff.com29 Oct 2022

India's tweaking of IT rules allow formation of Centre-appointed panels, that will settle often-ignored user grievances against content decision of social media companies, Minister of State for IT Rajeev Chandrasekhar said, adding that this was necessitated due to the "casual" and "tokenism" approach of digital platforms towards user complaints so far.

Do you have online insurance fraud queries?

Do you have online insurance fraud queries?

Rediff.com13 Sep 2022

If you have questions related to online insurance frauds, then Piyush Ranjan, chief technology officer, Coverfox Insurance, will answer your queries.

Sebi warns investors of 2 Sahara group cos

Sebi warns investors of 2 Sahara group cos

Rediff.com7 Jan 2011

The regulator, in a public notice, said investors of Sahara India Real Estate Corporation Ltd and Sahara Housing Investment Corporation Ltd should take investment decision at their own risk.

Twitter has to comply with new IT rules for digital media, says HC

Twitter has to comply with new IT rules for digital media, says HC

Rediff.com31 May 2021

Twitter has to comply with the new Information Technology Rules for digital media if they have not been stayed, the Delhi high court said on Monday.

Won't tweet, issue statements against Wankhedes till Dec 9: Malik to HC

Won't tweet, issue statements against Wankhedes till Dec 9: Malik to HC

Rediff.com25 Nov 2021

The assurance came after the high court asked the minister whether he has lodged a complaint with the caste scrutiny committee regarding his allegations against Sameer Wankhede's caste credentials, and said if he has not done so what was his intention behind the 'media publicity', which it said does not befit a minister.

'Big step towards transparency': Prasad's praise for FB, Google

'Big step towards transparency': Prasad's praise for FB, Google

Rediff.com3 Jul 2021

The publishing of compliance reports by Google, Facebook and Instagram is bound to turn up the heat on Twitter, which has been engaged in a tussle with the Indian government over the new social media rules.

Facebook appoints grievance officer for India on website

Facebook appoints grievance officer for India on website

Rediff.com8 Jun 2021

Social media giant Facebook has named Spoorthi Priya as its grievance officer for India on its website.

St Stephen's molestation: HRD ministry asks UGC to speed up probe

St Stephen's molestation: HRD ministry asks UGC to speed up probe

Rediff.com4 Jul 2015

Amid a raging controversy over the alleged molestation at Stephen's College, the human resource development ministry on Saturday asked the University Grants Commission to take "appropriate measure" to ensure the institute's internal complaints committee completes the inquiry "expeditiously" and "impartially".

'Acting like a dictator has been this govt's hallmark'

'Acting like a dictator has been this govt's hallmark'

Rediff.com19 Jan 2022

'I was feeling so suffocated under Yogiji's rule.'

Wrestlers spend night on footpath; seek national backing

Wrestlers spend night on footpath; seek national backing

Rediff.com25 Apr 2023

Wrestlers threaten Supreme COurt action over sexual harassment allegations against WFI President

Tax grievances? I-T dept to ensure 'e-nivaran'!

Tax grievances? I-T dept to ensure 'e-nivaran'!

Rediff.com17 May 2016

A separate and dedicated window for grievance redressal has been launched recently.